Countless organizations have embraced an IT support model that utilizes a managed services provider (MSP) to help reduce their internal IT staff’s workload, fill expertise gaps, increase IT efficiency, and decrease overhead.
Rather than requiring a highly-paid internal certified expert to guarantee systems run stable, a managed services model allows internal IT staff to focus their time and resources on projects that directly impact the business, rather than on supporting backend systems. Another advantage of a managed services model is that you are no longer “one engineer deep” in a technology, and now have the depth to cover for engineers when they are away from the office.
Southeastern Technology Group has 20+ Microsoft Certified System Engineers (MCSE) on staff who can provide an extremely high level of support, while allowing you to reduce your support costs. We provide managed services for a variety of systems including Active Directory, Endpoint Configuration Manager, SharePoint, Office 365, as well as other technologies. Southeastern Technology Group can work with you to discuss your support needs and construct a managed services plan that fits your organization.